How do I update my payment information?
You may edit the payment information in your account as follows: go to "My Account", then at the bottom go to "Edit My Account".
You can also change the payment information in the quickpayment link when for some reason your payment has not been successful.
For contact us, click here.
What payment method can I use to make my purchase?
You can process your payments through all major Credit cards such as VISA, MASTERCARD, DINERS, AMERICAN EXPRESS, 2CO and STRIPE. You can also use PayPal (www.paypal.com). For further information please contact us.
Can I change my email address into another one?
You can change the registered e-mail address in your account once you are already logged in with it. Go to the "My Account" option at the top of the page and log in. Once logged in, scroll down to the bottom where you will find the "Edit Account" ...
What are the steps to buy in Alpaca Mall?
1. Browse through the categories, select and choose a product from the Alpaca Mall website. 2. Take a look at the characteristics, sizes and material of the garment/item to see if they are the most convenient for you. 3. Click on "ADD TO CART" 4. A ...
How can I be sure that I've made my purchase correctly?
You will receive a confirmation email when you have completed the purchase process. If you need more information please contact us by clicking here.
Can I include my company’s details on my invoice?
Of course you can, when you make your purchase you can add your company´s information to your invoice. For contact us, click here.