What payment method can I use to make my purchase?

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• How do I update my payment information?

  You may edit the payment information in your account as follows: go to "My Account", then at the bottom go to "Edit My Account". You can also change the payment information in the quickpayment link when for some reason your payment has not been ...

• How can I be sure that I've made my purchase correctly?

  You will receive a confirmation email when you have completed the purchase process. If you need more information please contact us by clicking here.

• What are the steps to buy in Alpaca Mall?

  1. Browse through the categories, select and choose a product from the Alpaca Mall website. 2. Take a look at the characteristics, sizes and material of the garment/item to see if they are the most convenient for you. 3. Click on "ADD TO CART" 4. A ...

• Can I include my company’s details on my invoice?

  Of course you can, when you make your purchase you can add your company´s information to your invoice. For contact us, click here.

• Is it safe to use my credit card on the website?

  Alpaca Mall, just as many other World Wide Web sites and Online Stores, uses a secure server to manage our customers personal data. In simple words, the moment you submit your information, it gets codified. Therefore, if someone were to intercept the ...